Persuasive Communication:
Psychology of Persuasion
How to make others feel good
about your ideas?

This course is for salespeople that want to learn how to better influence their clients’ decisions. Getting your message across is one thing. Convincing the other person often requires a lot more effort. Persuasion plays a key role in your ability to influence others and achieve results. You rely on our persuasive skills to convince our customers to sign a contract, to get support from our colleagues for a new project, or to convince your managers to invest in a project.
Description
In this course, we go “inside” the psychology of persuasion to understand how and why it works. We focus on the techniques that marketers and salespeople use to design compelling messages and explore why some messages are more persuasive than others. Through hands-on exercises based on our Persuasion Board Game, this workshop enables you to develop your persuasive skills and abilities to sell your products and ideas.
Outcome
By the end of the course, the participants will be able to:
– Apply proven principles of persuasion and influence to ensure a positive outcome
– Understand your own typical persuasion style
– Plan and present your ideas and strategies in the most persuasive way possible
Outline
Introduction: What is persuasion?
Step 1: Decision Making Process
Step 2: Choice Architecture
Step 3: Principles of Persuasion
Step 4: Persuasion Techniques
Step 5: Persuasion Game
Step 6: Incentives and Motivation
Duration & Format
Available in : class room and online